Bags Berry operates this website and provides related services to customers, including browsing, purchasing, and customer support (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.
By using our website or Services, you agree to the collection and use of your information as described in this Privacy Policy.
If any conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding data protection and privacy matters.
1. Personal Information We Collect
We collect personal information that you provide directly, as well as information collected automatically when you use our Services.
This may include:
- Contact Information (name, billing/shipping address, email, phone number)
- Payment Information (securely processed via payment providers)
- Account Information (username, password, preferences)
- Order Information (purchases, cart activity, returns, exchanges)
- Communication Data (customer support messages)
- Device Information (IP address, browser, device type)
- Usage Data (site browsing behavior and interactions)
2. How We Collect Information
We collect information through:
- Directly from you (orders, account creation, contact forms)
- Automatically via cookies and analytics tools
- Service providers (payment, shipping, analytics, support)
- Shopify platform services that enable store functionality
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage customer accounts
- Provide customer support
- Improve our website and services
- Send order updates and notifications
- Prevent fraud and ensure security
- Send marketing communications (if allowed)
- Comply with legal obligations
4. Sharing of Information
We may share information with:
- Shopify and service providers (payments, hosting, shipping, analytics)
- Marketing partners (where permitted by law)
- Legal authorities when required by law
- Business transfers (merger, acquisition, restructuring)
We do not sell personal data unlawfully.
5. Cookies
We use cookies to improve website functionality, analyze traffic, and personalize shopping experience. You can disable cookies in your browser settings.
6. Data Retention
We keep your data only as long as necessary for:
- Order fulfillment
- Legal and accounting requirements
- Dispute resolution
7. Your Rights
You may have rights to:
- Access your data
- Correct your data
- Delete your data
- Restrict or object to processing
- Withdraw marketing consent
8. Security
We apply reasonable security measures to protect your data, but no system is 100% secure.
9. Third-Party Links
We are not responsible for privacy practices of external websites linked on our store.
10. International Transfers
Your data may be processed in other countries with appropriate safeguards.
11. Children’s Privacy
We do not knowingly collect personal data from children.
12. Updates
We may update this policy from time to time and post changes here.
13. Contact Us
Business Name: Bags Berry
Business Hours: Monday to Friday 9am to 5pm
Phone: +44 7882 740566
Email: info@bagsberry.shop